Home Developers News Cisco Unity Connection Platform Powered with Voice-to-Text Messaging
Cisco Unity Connection Platform Powered with Voice-to-Text Messaging
Developers - News
Written by Jim Andrews   
Wednesday, 24 March 2010

Voice-to-Text messaging service from Nuance will be integrated into Cisco SpeechView, one of the features of the Cisco Unity Connection messaging solution which enables users to manage voice messages by web clients, email, instant messaging, mobile devices, and desktop clients. The integration of voice-to-text will allow voice messages to be transcribed into text and delivered to computers or mobile phones via text messages or emails.
Cisco SpeechView automatically transcribes voicemail messages and delivers them as text to make sure users stay connected. The voice message includes the attached audio file and the Caller ID, so that people can read and respond to the voice messages quickly. The audio is kept in the  voice mailbox for later access.
“Today’s enterprises are looking for solutions that boost productivity, positively impact the company’s bottom line and help drive operational efficiencies,” said John Pollard, vice president, voice-to-text services, Nuance. “Working with market-leading partners such as Cisco, Nuance is expanding its global Unified Communications footprint to deliver voice solutions that help enterprise customers succeed. And the benefits for today’s mobile business professional are clear – increased efficiency, responsiveness and business agility.”
For additional information about Nuance products, please visit http://www.nuance.com

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